Effective Date: June 1, 2026
Dunnage Systems Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of every individual who visits, browses, or places an order through our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
Information you provide directly: When you create an account, place an order, subscribe to our newsletter, or contact us, we collect personal information such as your name, company name, billing and shipping address, email address, phone number, and payment details.
Information collected automatically: When you visit our website, we automatically collect certain technical information including your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This data is collected through cookies and similar tracking technologies.
Information from third parties: We may receive information about you from payment processors, shipping carriers, and marketing platforms in connection with your transactions or interactions with our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders, including payment processing, shipping, and order confirmation communications. To create and manage your account on our website. To respond to your inquiries, support requests, or product questions. To send transactional emails including order confirmations, shipping updates, and invoices. To send marketing communications, including promotional offers and product updates, where you have opted in to receive them. To improve our website, product offerings, and customer experience based on usage data and feedback. To detect, investigate, and prevent fraudulent transactions and unauthorized access to our systems. To comply with applicable legal obligations.
3. How We Share Your Information
Dunnage Systems Inc. does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
With service providers: We share data with trusted third-party vendors who assist us in operating our website and fulfilling orders, including payment processors, shipping carriers, email marketing platforms, and analytics providers. These vendors are contractually obligated to protect your data and may only use it for the specific purposes for which it was shared.
With legal authorities: We may disclose your information when required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Dunnage Systems Inc., our customers, or others.
In a business transfer: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified of any such change via email or a prominent notice on our website.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. Cookies are small text files placed on your device when you visit our site.
We use the following types of cookies:
Essential cookies: Required for the website to function properly, including maintaining your shopping cart and session state.
Analytics cookies: Used to understand how visitors interact with our website so we can improve performance and usability.
Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of our promotional campaigns.
You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your account, completing transactions, resolving disputes, and complying with legal obligations. When your information is no longer required, we securely delete or anonymize it.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption for all data transmitted through our website, secure storage of payment information through PCI-compliant payment processors, and restricted internal access to personal data on a need-to-know basis.
While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access the personal information we hold about you. The right to request correction of inaccurate or incomplete data. The right to request deletion of your personal information, subject to applicable legal requirements. The right to opt out of marketing communications at any time by clicking the unsubscribe link in any email we send or by contacting us directly. The right to request a copy of your data in a portable format.
To exercise any of these rights, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites. Dunnage Systems Inc. is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our website is intended for use by business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the effective date at the top of this page and, where appropriate, notify you by email. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Dunnage Systems Inc.
425 West Capitol Ave, Suite 209
Little Rock, Arkansas 72201
Phone: (870) 942-4830